Led crisis communications following a fatal residential gas explosion, activating a playbook I developed, standing up response teams, and managing media and stakeholder engagement to ensure accurate reporting, reinforce safety messaging, and protect company reputation.

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Led enterprise communications for a first-of-its-kind energy pricing initiative, aligning multiple Fortune 100 companies and authoring executive messaging delivered at the White House Positioned Duke Energy as a national leader in innovative, customer-focused energy solutions.

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Led federal crisis communications during Hurricanes Milton and Helene, serving as liaison to Government Relations and producing real-time, executive-level updates for the White House by synthesizing complex operational data on damage and restoration across Western North Carolina.

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Led enterprise communications for a multi-utility clean energy coalition, building a unified brand and strategic platform across six states. Recognized by executive leadership as a best-in-class model for collaboration and alignment.

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Designed and implemented an enterprise-wide communications planning system that aligned messaging across functions, improved efficiency, and established a lasting operational model still in use today.

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